TfL Go: Plan, Pay, Travel 2.7.0

The Transport for London (TfL) official app offers users a robust tool for navigating the complexities of London’s public transport system. Central to the app is its live Tube map, which not only displays real-time updates but also allows users to switch to a step-free mode, highlighting accessible stations to facilitate smooth travel experiences.

Finding the Best Route
Users can expect multiple routing suggestions tailored to their chosen mode of transport, whether it's the Tube, London Overground, Elizabeth Line, DLR, Tram, National Rail, the IFS Cloud Cable Car, or even cycling and walking routes. This flexibility empowers individuals to select the option that best fits their preferences.

Real-Time Travel Information
The app provides live arrival times for a range of transport services, including buses, the Tube, and various rail lines. Additionally, users can monitor the live status of all TfL lines and stations directly through the map or review current disruptions in the “Status” section.

Accessibility Features
TfL Go enhances travel planning by offering personalized options that accommodate specific needs, such as step-free journeys and routes that avoid stairs or escalators. Journey plans are adaptive, reflecting the current accessibility status of stations to minimize inconvenience. Furthermore, features like TalkBack support and adjustable text sizes contribute to its overall accessibility.

Payment Management
The app enables users to efficiently manage their travel payments by creating an account. From topping up pay-as-you-go credit to purchasing Travelcards for their Oyster card, all payment history is easily accessible for both Oyster and contactless cards linked to the account.

Note: Access to Oyster and contactless accounts is currently limited to users located within the UK or Europe.

Understanding Station Facilities
Users can check real-time station occupancy levels and determine available amenities such as toilets and Wi-Fi access. Detailed insights about station accessibility features—covering platform gap width, step height, and boarding methods—are also provided.

User Feedback:

• "The app boasts lots of functionality and a beautiful user interface. I’m transitioning from Citymapper to TfL Go."
• "An excellent app! I have easy access to bus times, train updates, tube maps, account management, and payment history."
• "This app is AMAZING! It allows me to time my departures without rushing to the station."
• "The TfL Go app is user-friendly, accurate, and incredibly helpful for navigating London’s transport system."
• "Finally... an app that shows all buses, including those I might be about to miss!"

If you have any questions or feedback, please contact us at tflappfeedback@tfl.gov.uk.